Frequently Asked Questions

For the most hassle-free experience, we greatly encourage public transportation, ride-shares and/or cycling to the event!

Capital Metro (public transportation)

If you’re coming south into Austin, Capital Metro’s MetroRail provides passenger rail services extending 32 miles from Leander. Check their website for construction updates.

If you are driving in from out of town, many of Capital Metro’s Park & Rides offer convenient places to park your car for free while you take the bus downtown.

Call Capital Metro at (512) 474-1200 or visit to find the most direct route.


The Austin Central Library connects directly to both the Ann and Roy Butler Hike and Bike Trail and the Lance Armstrong Bikeway. There are numerous free places to park bikes surrounding the Library and other bike routes accessible to the venue as well.


Otherwise, the most convenient parking is available in two levels of underground parking with 140 public parking spaces at the Library. The entrance is on West Avenue. The parking garage opens at 9:30 AM and is enforced 24/7. The daily parking rate (between 7-10 hours) is $13. Parking is not validated. If the lot is full, try City Hall or look for additional parking options with Parkopedia.

There is also metered street parking on nearby streets. City pay stations accept credit cards, debit cards, and change. See the City of Austin’s Parking page for more information.

Airport Shuttle (including GO Airport Shuttle & more)

Finally, if you’re flying into town, ShuttleFare is offering a $5 discount off airport shuttle transportation to and from the airport and your hotel. Book a shared or private transportation reservation here and use code SMWATX20 at the bottom of the checkout page before submitting payment.

Once you complete your reservation, an email confirmation will be sent to you, which will also be your travel voucher. This email will include instructions on where to meet your shuttle when you arrive at the airport as well as any important phone numbers for the day of travel.

For reservation changes or questions, contact their customer service at 800-851-4528 or

Hours are Monday – Friday, 8am ­- 8pm EST and Saturday and Sunday, 9am – 8pm EST.

The closest Library entrance for the event is located at the corner of W Cesar Chavez St and West Ave, facing Cesar Chavez.

If you are arriving before 10AM, this door will be the only available entrance.

Austin Central Library
710 W Cesar Chavez St, Austin, TX 78701

See our transportation and event entrance tabs for additional information.

Main stage (Special Events Center)
Demonstration Area

To make the most of your conference experience, we recommend bringing your laptop and charger, phone charger, and plenty of business cards (or be digitally prepared with a screenshot of your LinkedIn QR code). We’ll provide a refillable water bottle, but encourage you to bring your own snacks as needed.

We have partnered with Austin Java to offer discounted breakfast and lunch “grab & go” options easily available via online ordering, available now!

Please complete your online order form by 3pm each day to be included in the next day’s order. Payment will be taken upon pick-up at 301 W 2nd St Austin, TX 78701. Gluten-free options available.

Otherwise, there are many other food options within walking distance from the venue.

We value your privacy and want you to be aware of how your email address may be used. We will contact you via email with any urgent or important event updates. You may also receive news announcements, like speaker and session details, as they become available. Your email is protected and will not be shared with any third-parties.

Our full Privacy Policy and Terms of Service are available for your review. We also encourage you to read the Privacy Policy of our ticket provider, Eventbrite.

Yes, there will be photographers at the event. By purchasing your ticket, you consent to the use of your likeness online and in marketing materials by event organizers and sponsors. Additional disclaimers will be publically posted at the event. 

If you have any concerns, please email us as soon as possible at

Refunds up to 30 days before event. Eventbrite’s fee is nonrefundable. Refund requests within 30 days of the event will be honored as transferrable badges only.

To request a refund or transfer your badge to another person, you must submit a written request via Eventbrite or to Only requests made by the original registrant will be honored.

Retroactive promotional adjustments will not be granted for any reason. Thanks for your understanding!